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FREQUENTLY ASKED QUESTIONS

 

We want you to feel as confident as possible before booking a climbing session with Treetop Rocks so we’ve put together a list of the most common queries relating to each of the activities we run.
However if you can’t see the answer to your question here, or if you just want to chat with us a little more about any aspect of Treetop Rocks, don’t hesitate to get in touch! You can contact us by phone, by email, on our social media pages or via one of the registration forms on this website.

 

TREE CLIMBING FAQS

 

IS TREE CLIMBING SAFE?

 

In short – yes! You may get a few bumps and scratches from tree branches along the way but by following the instructor’s advice we will make sure that fun and safety go hand-in-hand! Before you climb you will be fitted with a safety helmet and taught the techniques to make your ascent problem free. Also, before a tree is climbed it will be examined and to ensure that it is in good shape. Our equipment is CE (European Conformity) marked and is checked before and after each session. Each of the rope lines are strength tested on the branches before climbing.

 

ARE THE TREES HARMED IN ANY WAY?

Are you kidding? We are tree lovers! We only climb healthy trees and each tree is inspected before each climb. Cambium savers are also used with the ropes so the trees branches are protected. We operate a Leave-No-Trace policy so that our footprint will be minimal or non-existent.

WHO CAN CLIMB?

For tree climbing anyone aged 3 years or above can climb; our oldest client so far is 73! You do need a certain upper and lower body strength because you are partly pulling your own weight into the tree. But it is only a part of your body weight as you are only moving a few inches at a time, supported the harness, you can take a hands-free break after every 3-inch move. For these reasons it is nowhere near the strength needed for a pull-up bar!  We also have a para-climbing system, which enables us to pull a climber into the tree without any effort on their part whatsoever. We need advance notice to set this up, however it enables a really lovely experience for an extremely vulnerable person. We recently used this to take an extremely poorly young woman with a feeding tube up into the canopy of the tree, where she experienced – in her own words - a wonderful hour.

*A caveat to our policy of welcoming everyone is that harnesses are rated up to an absolute maximum of 20-stone and so for safety reasons & margin for error, we have a cut off limit of 16-stone.

 

CAN ADULTS CLIMB WITH THEIR CHILDREN?

Yes, parents are actively encouraged to climb alongside their children as this can be a fun, bonding activity that you can both enjoy, even if you climb at different paces. Parents are generally more fearful of heights than their kids but we will help you overcome your fears and feel a sense of achievement. However it definitely isn't the case that you must climb with your child! Many people feel better watching from the viewing area, taking photos & giving their child support from the ground, and that is totally fine too!

IF I’M NOT CLIMBING DO I HAVE TO STAY WITH MY CHILD?

Yes, if your child is under the age of 13, you (or another adult you have designated) should stay in the viewing area near where to the session is happening. If the climber is a teenager aged 13-15 you should attend with them but you are free to take a wander around the park or woods where the session is happening. Most children love to have a parent present and you will certainly enjoy watching your child challenge themselves and have fun. If the climbers are aged between 16-18 you may drop them off at the site and collect them at the end of their session if you wish. However even these "grown-up" children will likely take a great deal of pleasure in having you watch & support them!

 

WHAT SHOULD I WEAR & BRING?

Comfortable clothing is best, although nothing too baggy as it might get snagged in the equipment. We recommend you wear clothes that cover your arms and legs, and sturdy footwear such as trainers or boots.

Long hair MUST be tied back as it could get tangled in the equipment, & jewellery such as necklaces or large earrings should be removed.

Please bring a WATER BOTTLE - climbing is thirsty work.

If you have GLOVES & want to use them to protect from blisters, please bring them - even woollen gloves are fine. However, most people prefer to climb without them.

 

WHAT DO YOU PROVIDE?

 

We provide a harness, a helmet, tree climbing ascension equipment and loads of encouragement.

 

WHAT HAPPENS DURING ONE OF YOUR SESSIONS?

 

All tree climbs are either for 30 mins or 1-hour unless specified. The climbing session commences as follows for all ages: first of all we will kit you out with a helmet and harness. Then one of our instructors will give you a short demonstration on the technique required to climb the tree, as well as telling you a little bit about your tree and its ecosystem. After that you can ascend and descend as many times as you want within the session, taking breaks when you need to.

 

WHAT IF I AM AFRAID OF HEIGHTS?

 

Recreational Tree Climbing is perfectly safe so this is an ideal opportunity to push yourself out of your comfort zone a little. By manipulating the prusiks you control how high or low you go. However we completely understand that some people are more cautious than others and we encourage you to give us a ring, and have a chat with us so we can tailor a session to your comfort level. As you will read on Phoebe’s bio, she has experienced extreme and life-changing events which have helped her to understand the fears and anxieties of any client, and share the techniques she used to overcome her own limitations and challenges.

 

IS IT SUITABLE FOR PEOPLE WITH LEARNING DISABILITIES OR PHYSICAL DISABILITIES?

 

We try and accommodate everybody so just give us a call to explain your challenges and we will see what we can do. Since our conception we’ve had people showing up in wheelchairs and feeding tubes and they have amazed us with their determination. We’ve also had a number of autistic children climbing in the trees, and others who have suffered severe trauma, referred to us through our engagement with Glasgow social work, and they have risen to the challenge! 

 

WHAT HAPPENS IF THE WEATHER IS BAD?

 

On rare occasions, at the discretion of Treetop Rocks, we may have to cancel an event for safety reasons. This might be because of thunderstorms, heavy rain, or high winds that prevent us from running the event safely. In the event of a cancelled session you will be entitled to a full refund or you can reschedule for another date. We will try and notify you as early as possible. However in the case of light rain, the introduction to the sessions takes place under a marquee, and the tree itself provides shelter during the climb.

 

ARE YOU INSURED?

 

We have Public Liability Insurance as well as Employers Liability Insurance, both covered up to a value of 10 million pounds. Although we try to make this activity as safe as possible, it is not without risk, which is why it is crucial to listen to your instructor. If you follow what the session leader says then you will be safe but Treetop Rocks is not liable for injuries, death, or loss of property where individuals have deviated from the instructions given.

 

HOW QUALIFIED ARE YOU?

 

All of our instructors hold Lantra Awards in Tree Climbing and Aerial Rescue as well as up-to-date Outdoor First Aid Certificates. Instructors are also members of the Protecting Vulnerable Groups (PVG) scheme.

 

 

IS THERE A DISCLAIMER THAT I HAVE TO SIGN?

 

Yes there is please click here to download.

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